Knowledge Base

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Knowledge Base

Account Settings

Account Settings

Change your Profile image, add a location, update your email preferences & more!

Profile

How to integrate your email with Gmail or Outlook

How can I change my email?

Create your email signature

How can I change my password?

Location Management

Inactive Locations

Add Multiple Business Locations

Control which gallery location displays on your sales and marketing materials

How do I update my gallery hours on my website?

Configuration

Change the default location of inventory

Cash vs. Accrual

How do I configure my Opportunity Stages? - Pro+

How to change the way your company's name and URL are displayed

Collateral Style

Edit the Logo and Font displayed on your collateral

Integrations Management

Create Social Media Catalogs (Facebook + Instagram)

Sync your mailing list to MailChimp

How do I enable Apple Pay on my website?

Upload Your Inventory to a Facebook Catalog

ArtCloud x Artsy: How to connect your accounts together

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Integrations Management - Stripe

Stripe Terminal for Payment Processing

Stripe Payment Processing

Current Stripe Processing Fees in ArtCloud

How to contact Stripe Support

Stripe M2 Reader for iOS Mobile Payment Processing

Affirm | Buy Now, Pay Later

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Subscription Management

Your Subscription Type & Payment Information

Where is my Subscription Usage and Billing Information?

Add or change payment information

Batches

Track your Batch Edits

Staff Management

Set staff commission

How to set staff permissions, and what each permission controls

Admin and staff user types

Add, Edit, Disable, or Enable Staff Accounts in your ArtCloud account

Notifications for Staff Members

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Tag Management

Managing Your Tags - Tag Management

Feature Suggestion

Submit a Feature Suggestion

Merge Contacts

How to merge duplicate Contacts

Blocked Emails

Blocking Spam Emails