---
title: Customize your Inquiry Form's default message
description: Knowledge Base
---

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September 8, 2026

# Customize your Inquiry Form's default message

## Write a custom response that potential buyers will receive after filling out the Inquiry Form.

When potential buyers are interested in an artwork on your website, they can fill out an **Inquiry Form **to express interest in any pieces that are **inactive** and opted into your **ArtCloud Website**. Users can change the default message that is entered into Inquiry Forms.

To change this response, first navigate to the **ArtCloud Website Builder **side of ArtCloud:

![navigateToWebsiteNew-Dec-04-2020-10-11-51-50-PM](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/navigateToWebsiteNew-Dec-04-2020-10-11-51-50-PM.gif?width=670&name=navigateToWebsiteNew-Dec-04-2020-10-11-51-50-PM.gif)

Next, navigate to your **Settings** page.

![Screen Shot 2021-04-07 at 9.23.24 AM](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screen%20Shot%202021-04-07%20at%209_23_24%20AM.png?width=670&name=Screen%20Shot%202021-04-07%20at%209_23_24%20AM.png)

---

You'll see the **Default Inquire Form Message** field where you can enter your Custom text on the bottom of the **Settings** page.

![Screen Shot 2021-04-07 at 9.23.39 AM](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screen%20Shot%202021-04-07%20at%209_23_39%20AM.png?width=670&name=Screen%20Shot%202021-04-07%20at%209_23_39%20AM.png)

Now, when users click on the Inquire button, your default message will take up the message field.

 

#### Suggested Readings

- [Add or remove Inquire or Purchase buttons from your website](https://help.artcloud.com/knowledge/choose-when-to-display-inventory-cta-buttons?hsLang=en-us)

- [All About Item Statuses & Settings: Active, Inactive, Sold, Available, All](https://help.artcloud.com/knowledge/what-is-an-inventory-status?hsLang=en-us)

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