---
title: Deleting records in ArtCloud
description: Knowledge Base
---

[Skip to content](https://help.artcloud.com/knowledge/deleting-records-in-artcloud#main-content)

English - United States

Show submenu for translations

[Submit a Support Ticket](https://help.artcloud.com/knowledge/kb-tickets/new?hsLang=en-us)

[![ArtCloud Full Combo Logo-4](https://help.artcloud.com/hs-fs/hubfs/ArtCloud%20Full%20Combo%20Logo-4.png?width=250&height=75&name=ArtCloud%20Full%20Combo%20Logo-4.png)](https://www.artcloud.com)

Open main navigation

Close main navigation

- English - United States
  
  Show submenu for translations
- [Submit a Support Ticket](https://help.artcloud.com/knowledge/kb-tickets/new)
- [Login](https://hello.artcloud.com/login)

[Login](https://hello.artcloud.com/login)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [ArtCloud Knowledge Base](https://help.artcloud.com/knowledge?hsLang=en-us)
2. [Welcome to ArtCloud](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us)
3. [Records](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us#records)

July 15, 2026

# Deleting records in ArtCloud

## Delete unwanted records from ArtCloud

**WARNING:** ArtCloud heavily recommends against deleting data of *any *kind. This is because it is much easier to delete data than it is to recover it. Recovery of data can be time-consuming, and is not guaranteed. If you have deleted records that you did not intend, contact us at **support@artcloud.com**.

 

To delete most records from ArtCloud, such as **Inventory**, **Contacts**, or **Invoices**, hover over the row of data, and an **Actions **dropdown should appear.

 

Click it, and click the **Delete** option.

 

![Delete inventory](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/Delete%20inventory.gif?width=688&name=Delete%20inventory.gif)

### Why won't ArtCloud allow me to delete a record?

Sometimes, after an attempt to delete a record, you may receive an error. This error is as a result of attempting to delete a specific inventory item, for example:

![img2-Sep-21-2020-12-50-23-48-PM](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/img2-Sep-21-2020-12-50-23-48-PM.png?width=500&name=img2-Sep-21-2020-12-50-23-48-PM.png)

When this happens, it is because the item you are attempting to delete is **associated **with other records in ArtCloud that impact financial reporting. Data records tied to completed financial transactions (such as paid invoices, artist payments, completed customer payments) cannot be deleted.

In the example above, this Inventory item has an Invoice associated with it. Without the Inventory item, the Invoice would have missing data that it needs to exist. Furthermore, in this example,  when the invoice is created, not only is there now an invoice record, but typically, after an invoice is closed (when it's paid off), the following automatically happens in different panels under the **Analytics** tab:

- A payment is logged in the **Payments** panel
- A sale is logged under the **Sales Over Time** panel
- Under the **Commission **panel, a record is created of the amount of commission that is owed on the piece to the staff member who sold it

Additionally, an **Artist Payment **(An artist's cut of a sale) may have been manually logged by you or a staff member after this piece was sold.

![deleting\_records\_in\_artCloud](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/deleting_records_in_artCloud.jpg?width=688&name=deleting_records_in_artCloud.jpg)

In summary: If no financial transactions have yet been completed, in order for the item to be deleted, you would need to first remove it from the associated invoice. If financial transactions have occurred, you will need to keep the records (inventory items, invoices) associated with the transaction permanently. 

Typically error messages will inform you what information your record is associated with.

### Suggest Readings

- [Saving changes made to records in ArtCloud](https://help.artcld.com/en/knowledge/saving-records-in-artcloud)
- [Use table headers to view and sort records in various ways](https://help.artcld.com/en/knowledge/use-table-headers-to-view-and-sort-inventory-items-alphabatically)
- [Add inventory to ArtCloud Manager](https://help.artcld.com/en/knowledge/manage-your-inventory/add-inventory-to-artcloud/add-inventory-to-your-artcloud-database)

- [Welcome to ArtCloud](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us#main-content)

    - [Subscription](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us#subscription)
    - [Navigation](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us#navigation)
    - [Records](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us#records)
    - [Extras](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us#extras)
- [Getting Started Series](https://help.artcloud.com/knowledge/getting-started-series?hsLang=en-us#main-content)

    - [Manager](https://help.artcloud.com/knowledge/getting-started-series?hsLang=en-us#manager)
    - [Website Builder](https://help.artcloud.com/knowledge/getting-started-series?hsLang=en-us#website-builder)
- [ArtCloud for Artists](https://help.artcloud.com/knowledge/artcloud-for-artists?hsLang=en-us#main-content)

    - [Gallery Connections and Consignments](https://help.artcloud.com/knowledge/artcloud-for-artists?hsLang=en-us#gallery-connections-and-consignments)
    - [Data Import](https://help.artcloud.com/knowledge/artcloud-for-artists?hsLang=en-us#data-import)
    - [Account Settings](https://help.artcloud.com/knowledge/artcloud-for-artists?hsLang=en-us#account-settings)
- [Account Settings](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#main-content)

    - [Profile](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#profile)
    - [Billing & Subscription](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#billing-subscription)
    - [Locations](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#locations)
    - [Configuration](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#configuration)
    - [Email Templates](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#email-templates)
    - [Collateral Style](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#collateral-style)
    - [Stripe Integration](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#stripe-integration)
    - [Other Integrations](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#other-integrations)
    - [User Management](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#user-management)
    - [Data Import](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#data-import)
    - [Tag Management](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#tag-management)
    - [Batches](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#batches)
    - [Merge Contacts](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#merge-contacts)
    - [Blocked Emails](https://help.artcloud.com/knowledge/account-settings?hsLang=en-us#blocked-emails)
- [ArtCloud Website Builder](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#main-content)

    - [Understanding the Website Builder](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#understanding-the-website-builder)
    - [Design](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#design)
    - [Pages](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#pages)
    - [Blocks / Snippets](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#blocks-snippets)
    - [Resource Templates - Artist Profile](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#resource-templates-artist-profile)
    - [Resource Templates - Inventory Detail](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#resource-templates-inventory-detail)
    - [Resource Templates - Exhibition Detail](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#resource-templates-exhibition-detail)
    - [Resource Templates - Header](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#resource-templates-header)
    - [Resource Templates - Footer](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#resource-templates-footer)
    - [Other Resource Templates](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#other-resource-templates)
    - [Inventory Block Configuration](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#inventory-block-configuration)
    - [Artist Block Configuration](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#artist-block-configuration)
    - [Exhibition Block Configuration](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#exhibition-block-configuration)
    - [Blog](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#blog)
    - [Media](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#media)
    - [Settings](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#settings)
    - [Navigation](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#navigation)
    - [Domains](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#domains)
    - [Tips and Tricks](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#tips-and-tricks)
    - [Extras](https://help.artcloud.com/knowledge/artcloud-website-builder?hsLang=en-us#extras)
- [ArtCloud Manager - Dashboard](https://help.artcloud.com/knowledge/artcloud-manager-dashboard?hsLang=en-us#main-content)

    - [Messages](https://help.artcloud.com/knowledge/artcloud-manager-dashboard?hsLang=en-us#messages)
    - [New Arrivals](https://help.artcloud.com/knowledge/artcloud-manager-dashboard?hsLang=en-us#new-arrivals)
- [ArtCloud Manager - Inventory](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#main-content)

    - [Inventory Dashboard](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#inventory-dashboard)
    - [Inventory Record Overview](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#inventory-record-overview)
    - [Inventory Record - Financial](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#inventory-record-financial)
    - [Inventory Record - Uploads](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#inventory-record-uploads)
    - [Inventory Record - Marketplace/Website](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#inventory-record-marketplace-website)
    - [Inventory Record - History](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#inventory-record-history)
    - [Editions](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#editions)
    - [Exhibitions](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#exhibitions)
    - [Quicklists](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#quicklists)
    - [Consignment](https://help.artcloud.com/knowledge/artcloud-manager-inventory?hsLang=en-us#consignment)
- [ArtCloud Manager - Artists](https://help.artcloud.com/knowledge/artcloud-manager-artists?hsLang=en-us#main-content)

    - [Artists Dashboard](https://help.artcloud.com/knowledge/artcloud-manager-artists?hsLang=en-us#artists-dashboard)
    - [Artist Record - Profile](https://help.artcloud.com/knowledge/artcloud-manager-artists?hsLang=en-us#artist-record-profile)
    - [Artist Record - Contact](https://help.artcloud.com/knowledge/artcloud-manager-artists?hsLang=en-us#artist-record-contact)
    - [Artist Record - Consignment](https://help.artcloud.com/knowledge/artcloud-manager-artists?hsLang=en-us#artist-record-consignment)
    - [Artist Record - Payments](https://help.artcloud.com/knowledge/artcloud-manager-artists?hsLang=en-us#artist-record-payments)
    - [Artist Record - Marketplace/Website](https://help.artcloud.com/knowledge/artcloud-manager-artists?hsLang=en-us#artist-record-marketplace-website)
- [ArtCloud Manager - Invoices](https://help.artcloud.com/knowledge/artcloud-manager-invoices?hsLang=en-us#main-content)

    - [Invoices Dashboard](https://help.artcloud.com/knowledge/artcloud-manager-invoices?hsLang=en-us#invoices-dashboard)
    - [Invoice Record - Invoice](https://help.artcloud.com/knowledge/artcloud-manager-invoices?hsLang=en-us#invoice-record-invoice)
    - [Invoice Record - Payments](https://help.artcloud.com/knowledge/artcloud-manager-invoices?hsLang=en-us#invoice-record-payments)
    - [Logistics and Purchase Orders](https://help.artcloud.com/knowledge/artcloud-manager-invoices?hsLang=en-us#logistics-and-purchase-orders)
- [ArtCloud Manager - Contacts](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#main-content)

    - [Contacts Dashboard](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contacts-dashboard)
    - [Contact Records](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contact-records)
    - [Contact Record - Interests](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contact-record-interests)
    - [Contact Record - Opportunities](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contact-record-opportunities)
    - [Contact Record - Activities](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contact-record-activities)
    - [Contact Record - Purchase History](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contact-record-purchase-history)
    - [Contact Record - Financial](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contact-record-financial)
    - [Audiences - ArtCloud Marketing](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#audiences-artcloud-marketing)
- [ArtCloud Manager - Sales & Marketing](https://help.artcloud.com/knowledge/artcloud-manager-sales-marketing?hsLang=en-us#main-content)

    - [Private Views](https://help.artcloud.com/knowledge/artcloud-manager-sales-marketing?hsLang=en-us#private-views)
    - [To-Dos](https://help.artcloud.com/knowledge/artcloud-manager-sales-marketing?hsLang=en-us#to-dos)
    - [Campaigns - ArtCloud Marketing](https://help.artcloud.com/knowledge/artcloud-manager-sales-marketing?hsLang=en-us#campaigns-artcloud-marketing)
    - [Promo Codes](https://help.artcloud.com/knowledge/artcloud-manager-sales-marketing?hsLang=en-us#promo-codes)
    - [Opportunities - ArtCloud Sales](https://help.artcloud.com/knowledge/artcloud-manager-sales-marketing?hsLang=en-us#opportunities-artcloud-sales)
- [ArtCloud Manager - Analytics](https://help.artcloud.com/knowledge/artcloud-manager-analytics?hsLang=en-us#main-content)

    - [Analytics Overview](https://help.artcloud.com/knowledge/artcloud-manager-analytics?hsLang=en-us#analytics-overview)
    - [Sales Over Time](https://help.artcloud.com/knowledge/artcloud-manager-analytics?hsLang=en-us#sales-over-time)
    - [Payments](https://help.artcloud.com/knowledge/artcloud-manager-analytics?hsLang=en-us#payments)
    - [Taxes](https://help.artcloud.com/knowledge/artcloud-manager-analytics?hsLang=en-us#taxes)
    - [Artist/Consigner Payments](https://help.artcloud.com/knowledge/artcloud-manager-analytics?hsLang=en-us#artist-consigner-payments)
    - [Commission](https://help.artcloud.com/knowledge/artcloud-manager-analytics?hsLang=en-us#commission)
- [The ArtCloud Marketplace](https://help.artcloud.com/knowledge/the-artcloud-marketplace?hsLang=en-us#main-content)

    - [Marketplace](https://help.artcloud.com/knowledge/the-artcloud-marketplace?hsLang=en-us#marketplace)
- [Privacy and Terms](https://help.artcloud.com/knowledge/privacy-and-terms?hsLang=en-us)
- [ArtCloud Announcements](https://help.artcloud.com/knowledge/artcloud-announcements?hsLang=en-us)

[![Logo\_Signifer\_Graphite\_CMYK](https://help.artcloud.com/hs-fs/hubfs/Logo_Signifer_Graphite_CMYK.png?width=63&height=73&name=Logo_Signifer_Graphite_CMYK.png "Logo_Signifer_Graphite_CMYK")](https://www.artcloud.com)

Copyright © 2026, Artlogic Media Limited