Quick Jump To Guide:
What is email integration?
What email providers do you integrate with?
How do I integrate my email?
I have Office 365 and Google email addresses that I want to integrate on my account. Can I integrate both?
I'm trying to integrate my email, but I'm seeing an error message when I click the toggle.
When sending emails through ArtCloud, you may notice the email comes from a randomly generated address, like artcloud-52a9d3-07eb-422c-8922-f140ae3dfb0@email.artcld.com. ArtCloud automatically generates this email alias. To avoid this clunky email address, we encourage all ArtCloud customers to integrate their email with their account. You can learn more about email integration here.
Note: Currently, ArtCloud supports integration with either Google or Office 365 email providers. If you do not have an email address hosted with Google or Office 365, you will not be able to integrate your email. Learn more here.
How do I integrate my email?
To integrate your email, first navigate to Account Settings:
On the Profile tab under the Email Integration section, toggle on the Google or Office 365 options. A new web page will open for you to log in to your email account.
I have Office 365 and Google email addresses that I want to integrate on my account. Can I integrate both?
No, you can only integrate one email address with any account. We recommend using the same email address associated with your ArtCloud account.
Similarly, you cannot integrate the same email with two ArtCloud accounts.
I'm trying to integrate my email, but I'm seeing an error message when I click the toggle.
You can contact ArtCloud Support for assistance: support@artcloud.com. Please share a screenshot of the error message and provide specific details about the message.