Quick Jump To Guide:
Subscription Tiers & Types
How do I see my subscription type?
How do I change or update my subscription type?
How do I change or update my payment method for my ArtCloud account?
Extra users and locations
Monthly Campaign volume
Note: ArtCloud recently adjusted the subscription tiers and structures. Artist and Legacy accounts will remain on the previous structure for the time being, and new customer accounts will follow the updated structure. The pricing and naming of these subscription types are subject to change.
Please review the subscription pricing for both Artist and Gallery account types on our pricing page for further reference.
Subscription Tiers & Types
Mix and match subscriptions tiers, types, and add-ons
Galleries and artists can mix and match subscription tiers, types, and add-ons to best fit their needs. Here's a breakdown of the subscription options for new galleries, legacy galleries, and artists:
New Galleries (after August 2025)
Manager - Starter, Essential, Professional, and Expert
Website - Essential, Professional, and Expert
Legacy Galleries (before August 2025)
Manager - Basic, Pro, and Pro Plus, Enterprise
Website - Basic, Pro, and Pro Plus
Legacy Artists
Manager - Free, Basic, Pro, and Pro Plus
Website - Basic, Pro, and Pro Plus
Subscription add-ons include additional users, locations, and email campaign volume. The structure of these add-ons has changed since the pricing update.
Monthly and Annual Subscriptions
ArtCloud subscriptions are flexible. You can pay monthly or annually. Annual plans include a 10% discount.
How do I see my subscription?
You can view your subscription in the Billing & Subscription tab of Account Settings.
Note: The Billing & Subscriptions tab will look different for legacy galleries.
How do I change or update my subscription?
On the Billing & Subscription page, you can select the tier(s) you want to adjust. The selected tiers will turn black.
To confirm the subscription change, click the blue "Update Subscription" button at the top and bottom of the screen.
When adjusting your Subscription tier, you will see an estimated amount. The estimate does not include discounts, credits, prorations, or grandfathered amounts:
Attention: If you update your subscription within the platform, ArtCloud will charge the difference between the new subscription amount prorated for the remaining time in your billing cycle immediately.
If you downgrade or remove add-ons, ArtCloud will prorate the difference between the new subscription amount and the old one for the remaining time in your billing cycle and apply a credit to your next month's or annual subscription invoice.
Lastly, the new pricing will apply to legacy galleries upgrading their subscription.
How do I change or update my payment method for my ArtCloud account?
You can adjust your payment method on the Billing & Subscription tab in Account Settings.
Click the "Edit Payment Method" button on the top right.
A Billing Payment Method pop-up will appear, prompting you to enter or alter your payment information. Click "Save" to associate the information with your account.
Extra users and locations
You can add extra users to your ArtCloud account, meaning your gallery staff have individual accounts and logins. The structure of additional users and locations varies between the New and Legacy Manager subscriptions.
Legacy Manager (before August 2025)
The Basic Manager subscription tier includes one user, and the Pro and Pro Plus subscription tiers come with two users per location. You can add unlimited extra users for $29 per user per month and additional locations for $100 per month.
You can adjust your user and location count at the bottom of the Billing & Subscriptions tab.
New Manager (after August 2025)
All subscription tiers come with one user. For $132 per user per month, the Professional Manager tier can have up to 15 users. The Expert Manager tier can have unlimited extra users for $198 per user per month.
Regarding locations, Manager Essential has one, Professional includes two, and Expert includes unlimited locations. There's no extra cost for additional locations on the New Manager subscription structure.
Monthly campaign volume
The New and Legacy Manager subscription structures also vary in access to Email Campaigns.
Legacy Manager (before August 2025)
For legacy galleries, Email Campaigns are only available at the Manager Pro Plus tier. Manager Pro Plus includes a 10,000 campaign volume with the option to increase monthly email sends. You can adjust your monthly campaign volume at the bottom of the Billing & Subscriptions tab.
New Manager (after August 2025)
For new galleries, the Gallery Manager Professional and Expert tiers have access to Email Campaigns. Monthly campaign volume starts at 10,000 sends at $30 per month, and the monthly price increases as you add more sends.
Here's a breakdown of the campaign volume structure:
| Monthly Sends | Monthly Cost |
| 10,000 | $30 |
| 25,000 | $60 |
| 50,000 | $68 |
| 100,000 | $98 |
| 150,000 | $120 |
| 200,000 | $132 |
| 300,000 | $264 |
| 400,000 | $396 |
| 500,000 | $528 |