How to tell which recipients in Audiences have valid or invalid emails - Pro+

Check for invalid or unsubscribed emails from your Audience in Campaigns

Please note: this is a Pro+ feature for both Artist and Gallery accounts. To see the subscription tiers and what each tier offers, please visit our Features pages: Artists & Gallery.

If you'd like to learn about upgrading your account, please feel free to reach out to Support!

Before sending out a Campaign, you may see a summary of the Audience associated with your Campaign:

Our Audience of 'All Contacts' have 40 Contacts, but only 28 valid emails. This indicates that all of the Contacts on this Audience list may not have emails associated with their Contact record or their email has been unsubscribed from communications.

You can review this directly on your Audience List. Hover over the Marketing/Sales tab in the ArtCloud Manager tab and click on the Audiences sub-navigation item that appears. Find the Audience in question, and click on it to access the editing screen for that audience.

Scroll to the bottom of the editing screen, and you will notice a Subscribed column in the table containing the contacts in your Audience.