--- title: How to opt contacts out of email communications description: Knowledge Base --- [Skip to content](https://help.artcloud.com/knowledge/manage-clients-and-artists/how-to-opt-contacts-out-of-email-communications#main-content) English - United States Show submenu for translations [Submit a Support Ticket](https://help.artcloud.com/knowledge/kb-tickets/new?hsLang=en-us) [![ArtCloud Full Combo Logo-4](https://help.artcloud.com/hs-fs/hubfs/ArtCloud%20Full%20Combo%20Logo-4.png?width=250&height=75&name=ArtCloud%20Full%20Combo%20Logo-4.png)](https://www.artcloud.com) Open main navigation Close main navigation - English - United States Show submenu for translations - [Submit a Support Ticket](https://help.artcloud.com/knowledge/kb-tickets/new) - [Login](https://hello.artcloud.com/login) [Login](https://hello.artcloud.com/login) How can we help you? - There are no suggestions because the search field is empty. 1. [ArtCloud Knowledge Base](https://help.artcloud.com/knowledge?hsLang=en-us) 2. [ArtCloud Manager - Contacts](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us) 3. [Contact Records](https://help.artcloud.com/knowledge/artcloud-manager-contacts?hsLang=en-us#contact-records) July 15, 2026 # How to opt contacts out of email communications ## Use the Communication Subscriptions setting to opt contacts out of email communications and MailChimp syncing You can control whether or not your contacts receive email communications from you with the Communication Subscriptions setting. ![4 subscribe](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/4%20subscribe.png?width=688&name=4%20subscribe.png) ArtCloud defaults all contacts as subscribed to communications, but you can opt them out at any time by toggling this setting to off. When toggled off: - Contacts will not receive new arrivals messages you send via ArtCloud - Contacts will not receive **Campaign** emails - Contacts will not be synced to MailChimp **NOTE:** Opting a Contact out of communications does not stop them from receiving emails sent directly to their email address through ArtCloud. You can also filter your contacts according to whether or not they are subscribed to communications: ![5 subscribe filter](https://help.artcloud.com/hs-fs/hubfs/Knowledge%20Base%20Import/5%20subscribe%20filter.png?width=688&name=5%20subscribe%20filter.png) ### Suggested Readings - [Contact Addresses](https://help.artcld.com/en/knowledge/contact-addresses) - [Introduction to contact records in ArtCloud](https://help.artcld.com/knowledge/introduction-to-contact-records-in-artcloud) - [How to add a Prefix to a Contact Record](https://help.artcld.com/en/knowledge/how-to-add-a-salutation-to-a-contact-record) - [Use the Origin field to track how a Contact found your business](https://help.artcld.com/knowledge/using-the-origin-field-to-track-how-contacts-find-your-business) - [Using tags to categorize and filter your contacts](https://help.artcld.com/knowledge/segment-and-filter-your-contact-list-with-tags) - [Welcome to ArtCloud](https://help.artcloud.com/knowledge/welcome-to-artcloud?hsLang=en-us#main-content) - 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